Purchase Protection

Refund and Cancellation Policy

This Refund and Cancellation Policy applies to MomDeva Founding Access package purchases made through momdeva.com or an official MomDeva Stripe payment page.

1. 30-day full-refund period

You may request a full refund for any reason within 30 calendar days after the original purchase date. The request must be sent from the purchaser’s email address or include sufficient information to verify the transaction.

2. Cancellation or failure to provide qualifying access

You may request a full refund if MomDeva permanently cancels the Founder Program before delivering the applicable founder recognition and any qualifying early-access opportunity.

You may also request a full refund if MomDeva has not offered you any qualifying early-access opportunity within 18 months after your purchase. For this purpose, a qualifying opportunity may include an invitation to a private preview, controlled beta, pilot experience, founder onboarding group, or other meaningful pre-public access activity appropriate to your founder level.

3. Material benefit becomes unavailable

If a material benefit specifically listed for your purchased level becomes permanently unavailable before delivery, MomDeva may, depending on the circumstances:

• Provide a reasonably comparable replacement benefit;
• Offer a partial refund reasonably related to the unavailable benefit; or
• Provide a full refund when the unavailable benefit substantially defeats the purpose of the purchase.

4. Duplicate, incorrect, or unauthorized charges

Contact MomDeva promptly regarding a duplicate charge, incorrect amount, or suspected unauthorized transaction. Verified duplicate or incorrect charges will be refunded. Unauthorized transactions may also be handled through the payment provider and the purchaser’s financial institution.

5. After benefits are substantially delivered

After the 30-day period, a refund is generally not available solely because a purchaser changes their mind after substantial founder benefits have been delivered or used. This includes activation of the founder badge, attendance at a limited founder session, acceptance of a limited beta position, or publication of requested founder recognition. This limitation does not remove rights provided by the launch-protection and material-benefit sections above or by applicable law.

6. Community or fraud-related termination

A refund may be denied where access or benefits are suspended or terminated because of fraud, chargeback abuse, impersonation, unlawful activity, payment reversal, harassment, material community-standard violations, or other material breach by the purchaser, except where applicable law requires otherwise.

7. How to request a refund

Email admin@momdeva.com with the subject line “Founder Refund Request” and include:

• Purchaser’s full name;
• Email address used for payment;
• Purchase date and founder level;
• Stripe receipt or transaction reference, when available; and
• A brief explanation, if the request is outside the standard 30-day period.

8. Review and payment timing

MomDeva will generally acknowledge a complete refund request within five business days. Approved refunds will be sent to the original payment method. Stripe and the purchaser’s financial institution control the final posting time, which commonly takes several additional business days.

9. Non-refundable third-party costs

If MomDeva later offers an optional physical product, separately ticketed third-party event, travel service, or customized item, that item may have a separate disclosed refund policy. No such separate limitation applies unless it was clearly disclosed before purchase.

10. No waiver of legal rights

This policy does not limit any non-waivable consumer rights available under applicable law.

11. Contact

Email: admin@momdeva.com
Phone: (240) 425-7978